Privacy Policy

Rivercityconveyancing ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you interact with our website or services. We operate independently of any real estate, property transfer, or legal conveyancing activities.

1. Data We Collect

We may collect the following categories of personal data:

• Contact Information: name, email address, phone number, and company name when you submit a form or inquiry.
• Technical Data: IP address, browser type, operating system, device identifiers, and browsing behavior via cookies and analytics tools.
• Communication Data: messages, attachments, and correspondence sent to us via email or contact forms.

2. How We Use Your Data

Your data is used exclusively for the following purposes:

• Responding to your inquiries and providing technical consultation on mechanical conveyor systems, fluid dynamics, and industrial belt alignment.
• Improving our website, services, and user experience through analytics.
• Complying with legal obligations and protecting our rights.

3. Cookies and Tracking

We use cookies and similar tracking technologies to analyze site traffic, remember user preferences, and monitor performance. You can control cookie settings through your browser. Third-party analytics providers (e.g., Google Analytics) may process anonymized data on our behalf.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist in website hosting, email delivery, analytics, and CRM management. These processors are contractually bound to protect your data and use it only for agreed purposes.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are stored for up to 24 months. Analytics data is retained for 26 months.

6. Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time without affecting the lawfulness of prior processing.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. Anti-Misrepresentation

We do not make misleading claims, create false urgency, or use fake endorsements. We are not affiliated with any real estate, property transfer, or legal conveyancing entity. All technical descriptions and service offerings are accurate and verifiable. No guarantees of specific results are made without written agreement.

9. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact:

Rivercityconveyancing

595 Scheepers Skyway

Email: info@rivercityconveyancing.com

Phone: +27(41)4037852

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.